Information requirements

A. Consumer information and cancellation policy regarding the registration for our seminars
B. Consumer information and cancellation policy regarding the purchase of products via our website

A. Consumer information regarding registration for our seminars

Insofar as you register for a seminar via our website, we would like to point out the following:

1st contractor
We offer seminars as organizer, as well as guest seminars.
For seminars that we offer as organizer, the contractual partner is Mr. Daniel Nies, acting under the company Zeichenwerk, Elmer-Fryar-Ring 84, 86391 Stadtbergen, phone: +49 (0)821 158175. For guest seminars (seminars offered through another organizer), registration is done through the organizer’s website. You will be automatically redirected there (with the corresponding click on the button “zur Anmeldung”). The contract is concluded with the respective organizer. The contractual provisions of the organizer apply.

2. features, prices, conditions
The essential features of the services we offer as well as the period of validity of limited offers can be found in the individual descriptions within our Internet offer. The prices stated by us are final prices including the applicable statutory value-added tax. For payment and service conditions, please refer to our terms and conditions and the description on the website.

3. information on the conclusion of the contract
The presentation of the seminars does not constitute a binding offer on our part. Only the registration by you is a binding offer according to § 145 BGB. In case of acceptance of this offer we will send you a registration confirmation. With this, the contract between you and us comes into effect. The contract with us is concluded via the website through the following technical steps:
You can select seminars from our offer on the website and click on the button “Dates & Registration ” for further information. Click on the button “Info and registration” to get information about the selected seminar. Clicking on the button “To registration” will take you to the registration form. You can fill this out. The mandatory information required to conclude the contract is marked with an asterisk. You have the possibility to correct your data. By clicking on the button “Register now” you make a binding offer to participate in the seminar. We may accept the offer within ten (10) days by sending you a registration confirmation by separate email. The period for acceptance of the Offer shall commence on the day after the Offer is sent and shall end at the end of the tenth (10th) day following the sending of the Offer.
The contract text with the individual booking data is stored by us, but is not directly retrievable from us. The same applies to the GTC, which are also part of the contract. After your booking, you will receive a booking confirmation from us by e-mail, which contains the contract terms including GTC and which you can save and print. Only the German language is available for the conclusion of the contract.

4. information on online dispute resolution
We would like to point out that in addition to the ordinary legal process, you also have the option of out-of-court settlement of disputes in accordance with Regulation (EU) No. 524/2013. Details can be found in Regulation (EU) No. 524/2013 and at the web address:
https://ec.europa.eu/consumers/odr
We point out according to § 36 VSBG that we are not obliged to participate in an out-of-court dispute resolution procedure before a consumer arbitration board.
For the rest, we refer to our General Terms and Conditions.

5. information on the right of withdrawal
As a consumer, you have a right of withdrawal in accordance with the following cancellation policy:

Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must send us
Company ZEICHENWERK, Daniel Nies,
Elmer-Fryar-Ring 84,
86391 Stadtbergen
Phone: +49 (0)821 158175
E-Mail: info@zeichenwerk.de
by means of a clear statement (eg a letter sent by mail or e-mail) about your decision to revoke this contract. You can use the enclosed sample revocation form for this purpose, but it is not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation
If you withdraw from this contract, we must return all payments we have received from you without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.
If you have requested that the services begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal with respect to this contract compared to the total scope of the services provided for in the contract.

You are welcome to download the form: Download form

B. Consumer information regarding the purchase of products via our website

Insofar as you order goods in the “Shop” area during a visit to our website, we would like to point out the following:

1st contractor
The contractual partner is Mr. Daniel Nies, trading under the company Zeichenwerk, Elmer-Fryar-Ring 84, 86391 Stadtbergen,
Phone: +49 (0)821 158175.

2. features, prices, conditions
The essential characteristics of the goods offered by us as well as the period of validity of limited offers can be found in the individual product descriptions within our internet offer. The prices stated by us are final prices including the applicable statutory value-added tax. Information on shipping costs can be found with the respective products.
Please refer to our terms and conditions for payment, delivery and service.

3. Informationen über den Abschluss des Vertrages
The presentation of our goods does not constitute a legally binding offer on our part, but merely an invitation for you to submit a binding offer. The order of goods is a binding offer according to § 145 BGB. In case of acceptance of this offer, we will send you an order confirmation by e-mail or ship the goods. With this, the contract between you and us comes into effect.
The ordering process for deliveries within Germany is as follows:
Choose products from our offer on the website and order them by mail. To do this, please tell us the name and quantity of the product, as well as your billing address and, if applicable, different delivery address. You will then receive an acceptance confirmation and an invoice from us within ten (10) days. After receipt of payment we will send you the goods by mail. If we do not accept the offer within the acceptance period of ten days, this shall be deemed to be a rejection of the offer. You are then no longer bound by your declaration of intent. The period for acceptance of the Offer shall commence on the day after the Offer is sent and shall end at the end of the tenth (10th) day following the sending of the Offer.
The ordering process for deliveries outside Germany is as follows:
Choose products from our offer on the website and request a quote from us by mail. To do this, please tell us the name and quantity of the product, as well as your billing address and, if applicable, different delivery address. You will then receive an offer from us, from which you can also see the shipping costs. If they wish to accept our offer, confirm this by e-mail. With your confirmation the contract is concluded. You will then receive an invoice from us by mail. After receipt of payment we will send you the goods by mail.
The contract text with the individual order data is stored by us, but is not directly retrievable from us. The same applies to the GTC, which are also part of the contract. You can save the e-mail with the confirmation and the order data as well as the GTC on your computer and print it out. The same applies to the offer we send you by e-mail. Only the German language is available for the conclusion of the contract.

4. information on liability for defects
You shall be entitled to the statutory claims for liability for defects in accordance with sec. § 7 of our General Terms and Conditions.

5. information on online dispute resolution
We would like to point out that in addition to the ordinary legal process, you also have the option of out-of-court settlement of disputes in accordance with Regulation (EU) No. 524/2013. Details can be found in Regulation (EU) No. 524/2013 and at the web address:
https://ec.europa.eu/consumers/odr
We point out according to § 36 VSBG that we are not obliged to participate in an out-of-court dispute resolution procedure before a consumer arbitration board.
For the rest, we refer to our General Terms and Conditions.

6. information on the right of withdrawal
As a consumer, you have a right of withdrawal in accordance with the following cancellation policy:

Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must send us
Company ZEICHENWERK, Daniel Nies
Elmer-Fryar-Ring 84
86391 Stadtbergen
Phone: +49 (0)821 158175
E-Mail: info@zeichenwerk.de
by means of a clear statement (eg a letter sent by mail or e-mail) about your decision to revoke this contract. You can use the enclosed sample revocation form for this purpose, but it is not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we use the same means of payment that you used in the transaction, unless expressly agreed otherwise with you, in no case will you be charged for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the cost of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to your handling the goods in a way that is not necessary for testing the quality, characteristics and functionality of the goods.

You are welcome to download the form: Download form